Show All Answers

1. What Are The Box Office Hours?

Box Office is open from Tuesday through Friday from 10:00 AM to 2:00 PM. The Box Office also opens two hours prior to any ticketed performance.

2. Where Can I Park?

Free parking is available in the lot on the east side of the building or in the lot at the southeast corner of Indiana and Michigan Streets.

3. What Time Do The Doors Open?

The Box Office lobby opens 2 hours prior to every ticketed event. Seating begins 30 minutes prior to showtime.

4. Where Do I Pick Up My Tickets?

The will-call window is located outside of the main doors of the building directly to the right as you walk up.

5. Is Late Seating Permitted?

Please arrive at least 30 minutes prior to curtain so that we may properly accommodate you. Patrons who arrive late will be seated at the discretion of the House Manager. Latecomers may not be seated in their assigned seats. Seats are subject to release 10 minutes prior to showtime. 

6. Are You Wheelchair Accessible?

Yes, we do offer wheelchair and companion seating. Please contact the Box Office for more information or you can purchase wheelchair accessible seating on our website. Wheelchair seats are clearly marked on our seating map with a "W" or Wheelchair symbol.

7. Are Refreshments Available?

Yes, we have two lounges.  One is located on the main floor and the other is at the balcony level. We offer a full service cash bar (for most events) with concessions.  We accept credit/debit cards and cash. You are allowed to bring your beverage and concessions into the theater.

8. Are There Handling Fees?

Processing fees may be applied at checkout. Please contact the Box Office for more details.

9. Are Children Allowed?

We offer a wide range of programming and the age appropriateness varies. In general, babes in arms are not permitted in the theater. If you have questions about the age appropriateness of any event, you can CLICK HERE to submit an online question to the Box Office and they will respond to you within 48 hours.

10. Are Gift Cards Available?

Yes.  The Memorial Opera House gift card makes the perfect gift for any occasion. They may be purchased at the Box Office or by phone.  CLICK HERE for Box Office Hours and phone number.

11. Are Group Rates Available?

Yes, Group Rates are available for theatre productions, Lunchtime Cabarets and South Shore Orchestra Concerts.  CLICK HERE for more information about Group Rates.

12. Are Listening Devices Available?

Yes, listening devices are available.

13. Is There A Dress Code?

At a Memorial Opera House event, you will see all sorts of dress - from elegant cocktail attire to business casual and jeans. Our rule of thumb is that you wear what makes you feel comfortable.

14. Is There A Lost & Found?

Yes, we do have a lost and found. Lost items may be picked up during normal Box Office hours.  We will retain items for 30 days.  CLICK HERE for Box Office hours and contact information.